Shipping
- Shipping is free.
- We ship USPS Priority and FedEx.
- Shipping prices are determined at checkout using the total order price and postal code or location.
- We ship in one to two working days, but not on weekends.
- Zenith is not responsible for shipping delays of postal services.
- NOTE: All shipping options come with insurance.
- Customers are responsible for tracking their shipments. We send an email containing the tracking number for your order. Go to My Account -> Orders -> Order Details
Insurance
- Priority Mail includes insurance.
- The risk of loss (it happens rarely but does happen) is yours upon shipping has been confirmed with a tracking number.
- Contact us if you need help with insurance issues.
Shipping Times
- Within the USA, a parcel usually takes one to four days.
- Overseas shipping times vary greatly depending on the local postal service in each country.
- Zenith Herbal is not responsible for shipping delays of postal services.
Customs and International Shipments
- New Zealand and Europe have restrictions on bloodroot salve or bloodroot products.
- Bloodroot salves, black salves, or bloodroot capsules may be confiscated or charged a customs fee.
- Items that Customs confiscate cannot be refunded.
Refunds
- Contact us within 30 days if you wish to make a return.
- You can return a product for any reason unless the container is empty or almost empty.
- Refunds will be processed upon receipt of returns at Zenith.
- Items that Customs confiscate cannot be refunded.