Shipping
- Shipping is free for all orders above $100. At Checkout, select the “Free FedEx Shipping” option to get free shipping.
- We ship USPS Priority and FedEx.
- Shipping prices are determined at checkout; using total order price, and postal code or location.
- We ship in one to two working days, but not on weekends.
- Zenith is not responsible for shipping delays of postal services.
- NOTE: All shipping options comes with insurance.
- Customers are responsible for tracking their own shipments. We send an email containing the tracking number for your order.
- Shipping to Australia has been removed. This is due to the recent seizure of Bloodroot products in the region.
Insurance
- Priority Mail includes insurance.
- The risk of loss (it happens rarely but does happen) is yours upon shipping has been confirmed with a tracking number.
- Contact us if you need help with insurance issues.
Shipping Times
- Within the USA, a parcel takes one to four days – usually.
- Overseas shipping times varies greatly depending on the local postal service in each country.
- Deliveries to South Africa can take months, if they arrive at all.
- Zenith is not responsible for shipping delays of postal services.
Customs and International Shipments
- New Zealand and Europe have restrictions on bloodroot salve or bloodroot products.
- Bloodroot salves, black salve, or bloodroot capsules may be confiscated or charged a customs fee.
- Items that are confiscated by Customs cannot be refunded.
Refunds
- Contact us within 30 days if you wish to make a return.
- You can return a product for any reason unless the container is empty or almost empty.
- Refunds will be processed upon receipt of returns at Zenith.
- Items that are confiscated by Customs cannot be refunded.
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